kemcool


Call us now: (011) 047 0336

TERMS AND CONDITION



Our operation is very easy and clear, you have to book by using email (info@kemcool.co.za)or phone call (011) 047 0336 / 073 822 1553) to have the confirmation, from there you get your quotation once you agree, the repairs is done after repairing or servicing you can now pro-cess with the transfer or cash payment.



BOOKING

Make a booking to have you Air-conditioning, Fridge or your appliance supply, install, repairs and services. You can make a booking by calling us on (011) 047 0336 / 073 8221 553 or email us on info@kemcool.co.za

COMFIRMATION


Once you have booking electronically via phone (011 047 0336 / 073 8221 553) or email (info@kemcool.co.za)your area technician will call you on the date you requested to confirm the appointment.

QUOTATION


Technician will be at your house or office on the agreed date to diagnostic your air conditioning, air con, fridge or any home appliance and provide you with a quotation on the required repairs, servicing or installation At this stage if you decide not to go ahead with the repairs. kemcool technician will change you a fee of R150 for call out fee..

REPAIRS
Once the quotation has been accepted by you (client), KemCool technician will carry out the necessary and give you an invoice that will cover the six months guarantee on the services, repairs and installation.

PAYMENTS
We accept cash, visa and EFT electronic transfer you have to pay directly to the technician or give a proof of EFT electronic transfer to the technician after the repair has been carried out.